The feed is glitchy or pixelated! What do I do?

• Evaluate what device you are using. Are you using a wired laptop or computer with WiFi? If not, start there. If you’re watching on your cell device, or via a screen-casted TV, try a computer first.
• Test your internet connection.
• Refresh your browser.
• Restart your device.
• Try using a different device to watch the event. The streams are best viewed on a app or computer with a high-capacity internet or WIFI connection.

Public and shared WiFi connections (hotels, schools, hospitals and other shared spaces) often limit bandwidth or prohibit streaming services. Regardless of the strength or location of your connection, all activity on the network affects streaming quality. If others are using the same network as you for streaming, gaming, or downloads your experience will be affected.

3G/4G connections are especially susceptible to buffering due to a wide range of signal/connection factors controlled by your service provider. If you are having issues watching on a cell connection, try connecting to a strong WiFi network.

Reducing the feed quality may help with these issues, but the best way to solve it is to use a strong internet connection. You will need a minimum of 10mbps download speed for consistent “HD” quality.

To check your internet speed, visit speedtest.net and run their test. If you have other devices on your network, such as a SmartTV or other device such as a computer watching Netflix or other bandwidth intensive apps or websites, it will take some of your available bandwidth and affect the feed and may require an even faster connection.